Hospital and Clinic Management Excellence Software

The main features of the Sparsh (The Human Touch) are as follows:

Patient Registration:
  • Capture and manage patient demographics, contact details, and medical history.
  • Generate unique patient identifiers for easy tracking.
    • Appointment Scheduling:
  • Online appointment booking for patients.
  • Calendar integration for managing doctor schedules.
  • Automated reminders for appointments.
    • Electronic Health Records (EHR):
  • Comprehensive digital records of patient health information.
  • Secure storage and easy retrieval of medical histories, diagnoses, and treatment plans.
    • Billing and Invoicing:
  • Automated billing for services rendered.
  • Integration with insurance systems for claims processing.
  • Electronic billing and invoicing for patients.
    • Integrated Pharmacy Management:
  • Inventory management for medications and medical supplies.
  • Prescription management and electronic prescribing.
    • Laboratory Information System (LIS):
  • Integration with laboratory equipment for test results.
  • Efficient management of diagnostic tests and lab reports.
    • Picture Archiving and Communication System (PACS):
  • Storage and retrieval of medical images, such as X-rays and MRIs.
  • Integration with diagnostic imaging devices.
    • Workflow Automation:
  • Streamline administrative processes to reduce manual tasks.
  • Automation of repetitive tasks for staff efficiency.
    • Mobile Access:
  • Access to patient information and scheduling from mobile devices.
  • Mobile applications for patients to access their health records and schedule appointments.
    • Telemedicine Integration:
  • Video conferencing capabilities for remote consultations.
  • Secure communication channels for virtual healthcare services.
    • Reporting and Analytics:
  • Generate reports on patient outcomes, financial performance, and operational efficiency.
  • Data analytics tools for informed decision-making.
    • Security and Compliance:
  • Robust security measures to protect patient data.
  • Compliance with healthcare regulations and standards (e.g., HIPAA).
    • Interoperability:
  • Integration with external systems, such as health information exchanges (HIEs) and other healthcare providers.
    • User Access Controls:
  • Role-based access to ensure that staff members have appropriate access levels.
  • Audit logs for monitoring system activities.
    • Patient Portal:
  • Secure online portal for patients to access their health records, view test results, and communicate with healthcare providers.

    • Additional features which can be incorporated as per the request of the client are:

    Patient Summary:
  • Display a snapshot of the total number of patients.
  • Highlight key patient demographics and recent admissions.
    • Appointment Overview:
  • Visual representation of the day's appointments.
  • Indicate appointment statuses (booked, confirmed, cancelled).
    • Bed Management:
  • Real-time status of available beds and occupancy rates.
  • Color-coded indicators for bed availability.
    • Financial Metrics:
  • Summarize financial performance, including revenue, expenses, and outstanding payments.
  • Graphical representation of financial trends.
    • Laboratory and Diagnostic Reports:
  • Display pending and completed laboratory tests.
  • Highlight critical or urgent results.
    • Medication and Prescription Status:
  • Overview of prescribed medications and refill status.
  • Alerts for medication adherence and prescription renewals.
    • Admissions and Discharge Overview:
  • Track current admissions, discharges, and transfers.
  • Provide average length of stay metrics.
    • Appointment and Procedure Wait Times:
  • Display average wait times for appointments and procedures.
  • Identify bottlenecks in scheduling and operations.
    • Emergency Room Metrics:
  • Real-time ER occupancy and wait times.
  • Track the severity and urgency of cases.
    • Patient Satisfaction Scores:
  • Visualize patient feedback and satisfaction scores.
  • Identify areas for improvement based on patient surveys.
    • Provider Productivity:
  • Monitor the productivity of healthcare providers.
  • Track the number of consultations, procedures, and surgeries.
    • Readmission Rates:
  • Display readmission rates for specific conditions.
  • Identify patterns and potential areas for improvement.
    • Healthcare Quality Metrics:
  • Showcase key quality indicators and compliance metrics.
  • Highlight adherence to clinical guidelines and standards.
    • Alerts and Notifications:
  • Immediate alerts for critical events or abnormal metrics.
  • Customizable notification settings for different user roles.
    • User Personalization:
  • Allow users to customize their dashboard layout and preferences.
  • Personalized widgets for different roles (administrators, clinicians, front desk staff).
    • Data Filters and Drill-Down Capabilities:
  • Provide filters to segment data by department, period, or specific criteria.
  • Enable drill-down functionality for detailed analysis.
    • Data Visualization:
  • Use charts, graphs, and visual elements for easy comprehension.
  • Implement a color-coded system for quick identification of trends and outliers.
    • Population Health Statistics:
  • Aggregate data on population health trends.
  • Visualize prevalent health conditions and demographics.